I. Pre-Sales Technical Support Services
• Demand Prioritization & Precision Customization
Professional teams analyze client needs to deliver tailored equipment solutions with scientific validity and operational feasibility.
• Rapid Response & Transparent Pricing
Manual cost verification initiated within 2 hours, with multi-department collaboration to provide itemized quotes and cost breakdowns.
• Scenario-Specific Full Support
Engineers design layouts and validate configurations based on site data to ensure precise implementation.
• Technical Collaboration & Alignment
Open technical workshops and on-site learning programs to align standards and streamline cooperation.
II. After-Sales Guarantee System
• Standardized Efficient Delivery
Certified engineers guide installation and training for immediate operational readiness.
• Comprehensive Warranty Service
12-month warranty covering main structures, core components, and control systems.
• Spare Parts Assurance
1% free spare parts inventory included for instant replacement to minimize downtime.
• Smart Maintenance Enablement
Free environmental control system training and regular remote diagnostics for preventive maintenance.
III. Value-Added Service Ecosystem
• Practical Expertise Sharing
Farm managers provide on-site guidance during facility tours, addressing disease prevention and environmental management challenges.
• Precision Equipment Customization
Customize fan/bulb brands, materials, and non-standard parts to achieve 100% scenario compatibility.
• Ultra-Fast Custom Service
End-to-end customization from requirement confirmation to technical delivery for rapid personalized solutions.